We’re on a short break!

We are currently away on Raya Break. Any orders placed on & after 7th April will be processed & shipped on 23rd April onwards. Please take note of this delay.
Selamat hari raya!

Return & Refund Policy

Customers may request for an exchange or refund for any damaged/wrong/faulty items due to Brush & Co’s error within 7 days of order completion. Any issues after the stated date will only be entertained on case by case basis.

We do our best to ensure our products and your order are packed and shipped safely, but there are times where shipping & delivery goes awry.

To help us with your exchange or refund process, please:

  1. Take a photo proof of the damaged/wrong/faulty products
  2. Include your order ID
  3. Email us at admin @ brushnco.com or DM us on Instagram

We will replace any faulty/incorrect items free of charge. Brush & Co will bear the shipping delivery of your replacement item.

Do note that for Brush Sets, we will do a replacement of the faulty item(s) only, not the whole set. If the product is unavailable, we will refund you partially.

For returns, Brush & Co will only accept products in their original condition (unused and with it’s original packaging).

If you need further clarification on this, do drop us an email at admin @ brushnco.com or DM us on Instagram!

Please note:
  1. We offer exchange & refund for issues found to be defected due to Brush & Co’s error. Any damage/defects caused by the fault of third party or customer’s fault cannot be exchanged or refunded.
  2. Brush & Co reserves the right to not allow exchange or refund if the conditions are not met.

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Raya Holiday Notice​
  • We are away from 7th April – 23rd April.
  • Our last day of postage before our Raya break is 6th April, Saturday. Do note orders shipped on this date cannot be guaranteed to be delivered in time for Raya!
  • All orders placed on & after 7th April, will be processed & shipped on 23rd April onwards.
  • Our online store remains open for orders but do note the 2 weeks waiting period due to our holiday!
  • Do expect delays in our response and we will get back to your enquiries after our break!
  • Thank you for your support & Selamat Hari Raya to all of you!
Want to receive your parcels in time before Raya?

Place your orders before:

Semenanjung Malaysia
11:59pm, 2nd April, Tuesday

Sabah & Sarawak
11:59pm, 31st March, Sunday

Any orders placed after these dates cannot be guaranteed to arrive to you before Raya.