Shipping Notice

All orders placed on Tuesday, 24th September – Thursday, 26th September will be processed & shipped on Friday, 27th September!

Weā€™re on a short break!

We are currently away on Raya Break. Any orders placed on & after 7th April will be processed & shipped on 23rd April onwards. Please take note of this delay.
Selamat hari raya!

General Information

Thank you for visiting Brush & Co, owned and operated by, Beauty Brush Enterprise. We are committed to respecting privacy rights and concerns. In this page you will have our Privacy Policy to inform users of our website and our customers, of what personal information we collect, and how we use, share, and protect such information.

As a customer of Brush & Co, during your purchasing process, we may collect the personal information you have provided us such as your name, phone number, address & email address.

These informations are needed to fully carry out our online transaction and physically deliver the products purchased to you.

When you are browsing our store, we receive information regarding your device, such as internet protocol (IP) address and may include browser & operating system. This may be used for any future online re-marketing efforts.

Email marketing: You have the option to opt-in to our mailing list during your checkout process. When you do opt-in, we may send you emails about our sales, new products and other updates.

The information we collect

We will be collecting information needed to complete your transaction and purchase experience in our website such as name, phone number, address & email address. When you do fill up this information during checkout and payment processing, we imply that you are providing consent to our collecting it & using it for that particular reason only.

At checkout, we have an optional button for you to opt-in for email marketing purposes. If you have selected yes, we may send you emails about our sales, product launches or any other updates.

Need to change your information?

You may do so if you have created an account with us. Simply log in to your account and make the changes as deemed necessary. Otherwise, you may email us at [email protected] for any changes needed and we will assist you accordingly.

If you do not agree with the terms of this Privacy Policy or our Terms of Use, then you should immediately discontinue use of the Brush & Co website and/or our services without providing us any personally identifiable information.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Third-party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

For transparency, we use SenangPay as our payment gateway.

Kindly be reminded that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our storeā€™s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our websiteā€™s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

What is Cookies and How We Use Them

A cookie is a small file that is stored on your hard drive. By registering an account on the website, your computer will store an identifying cookie by remembering your email address, saving you time each time you log into the website. If you wish to prevent cookies from being stored on your computer, you can change the settings on your browser.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

The website may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

To prevent your data from being used by Google Analytics, you can install Googleā€™s opt-out browser add-on by visiting https://tools.google.com/dlpage/gaoptout.

To opt out of ads on Facebook, Pinterest, or Google that are targeted to your interests, use your Facebook, Pinterest, or Google Ads settings.

If you are using your mobile device, check your mobile device for settings that control ads based on your interactions with the applications on your device. For example, on your iOS device, enable the ā€œLimit Ad Trackingā€ setting, and on your Android device, enable the ā€œOpt out of Ads Personalizationā€ setting.

Security

We take reasonable precautions & follow industry best practices to make sure your information is not inappropriately misused, accessed, disclosed, altered or destroyed.

Your sensitive information, such as credit card information is encrypted using secure socket layer technology (SSL) and stored with a AES-128 encryption. Please keep in mind that no method of transmission over the internet is 100% secure, we follow all the industry standard’s security requirements and implement generally accepted industry standards on our website.

You also have an important role in protecting your personal information. You should not share your username and password with anyone, and you should not re-use passwords across more than one website. If you have any reason to believe that your username or password has been compromised, immediately change your password in your Account page.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Any questions? Contact us.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at [email protected]

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Raya Holiday Noticeā€‹
  • We are away from 7th April – 23rd April.
  • Our last day of postage before our Raya break is 6th April, Saturday. Do note orders shipped on this date cannot be guaranteed to be delivered in time for Raya!
  • All orders placed on & after 7th April, will be processed & shipped on 23rd April onwards.
  • Our online store remains open for orders but do note the 2 weeks waiting period due to our holiday!
  • Do expect delays in our response and we will get back to your enquiries after our break!
  • Thank you for your support & Selamat Hari Raya to all of you!
Want to receive your parcels in time before Raya?

Place your orders before:

Semenanjung Malaysia
11:59pm, 2nd April, Tuesday

Sabah & Sarawak
11:59pm, 31st March, Sunday

Any orders placed after these dates cannot be guaranteed to arrive to you before Raya.